UTILITIES IN PHILADELPHIA

Low-Income Programs at Philadelphia Utilities Chart

LIHEAP raises income limit for regular grants (at least $300) and crisis grants (up to $800). Find out how to apply now. (Nov 08)

Electric – PECO

Universal Services CAP Rate Application 2008
Customer Assistance Program (CAP)
Customer Assistance Program (CAP) Application

Gas - Philadelphia Gas Works (PGW)

CRP Application
PGW's Customer Responsibility Program (CRP)

Customer Responsibility Program (CRP) - PGW's customer assistance program
Conservation Works Program (CWP) - PGW's weatherization program

Water – Water Revenue Bureau (WRB)

Water Revenue Assistance Program (WRAP) - Philly SOS's information about the program

Telephone - The Energy Unit does not handle telephone cases. However, we are sometimes asked about telephone issues. In addition to referring telephone disputes to the Public Utility Commission (1-800-782-1110), we also provide this Lifeline handout to our low-income clients. Lifeline provides phone discounts to customers at or below 135% of poverty.

LAWS - under construction

Regulations

PUC website

Telephone disputes

PULP

OCA

Weatherization

UESF

Low-Income Home Energy Assistance Program (LIHEAP)

The Energy Coordinating Agency (ECA)

PUBLICATIONS - under construction

CLS' criticism of DPW's 2010 proposed state plan for LIHEAP services >

CLS’ Pennsylvania public utility commission (PUC) Medical Emergency Provisions – what to do if a shut off will harm your health or the health of someone in your household

CLS’ Low-Income Programs at Philadelphia Utilities – chart listing various assistance programs utilities offer low-income Philadelphians